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FAQ

Frequently Asked Questions (FAQ)

USA GADGET MART
Domain: usagadgetmart.com
Business Address: 100 W Broadway Suite 100, Glendale, CA 91210
Business Email: usagadgetmart@gmail.com
Business Phone: +1 (323) 488-8188

1. What types of products do you sell?

We specialize in a wide range of innovative gadgets, including smart home devices, personal electronics, tech accessories, and unique lifestyle gadgets. All our products are carefully selected for quality and reliability.

2. How can I place an order?

Placing an order is easy:

  1. Browse our products on usagadgetmart.com

  2. Add desired items to your cart

  3. Proceed to checkout and provide your shipping and payment information

  4. Confirm your order

You will receive an order confirmation via email once your purchase is complete.

3. What payment methods do you accept?

We accept secure payments through:

  • Credit/Debit Cards (Visa, MasterCard, American Express, Discover)

  • PayPal

  • Apple Pay

  • Google Pay

  • Shopify Payments

4. How long does shipping take?

  • USA Standard Shipping: 5–12 business days

  • USA Express Shipping: 3–6 business days

  • International Shipping: 7–20 business days (varies by country)

Processing time is 1–3 business days before your order is shipped.

5. Can I track my order?

Yes! Once your order is shipped, you will receive an email with a tracking number and carrier information. Tracking may take 24–48 hours to update.

6. What is your return and refund policy?

We offer returns and refunds within 30 days of delivery for items in new and unused condition. Please see our Return & Refund Policy for detailed instructions and requirements.

7. Do you offer exchanges?

Yes. Exchanges are available for defective, damaged, or incorrect items. Contact our support team at usagadgetmart@gmail.com within 72 hours of delivery for assistance.

8. How do I contact customer support?

You can reach us through:

Support is available Monday–Friday, 9 AM – 6 PM (PST). Weekend support is limited via email.

9. Are my payment details safe?

Absolutely. All payments are securely processed using SSL encryption. We do not store full credit card information on our servers, and all payment transactions are handled by trusted providers.

10. Do you ship internationally?

Yes. International customers should note that customs duties, taxes, and import fees may apply. These charges are the responsibility of the customer and are not included at checkout.

USA GADGET MART is committed to providing a reliable, secure, and enjoyable shopping experience. If your question isn’t listed here, please contact us and we’ll be happy to assist you.