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FAQ

Frequently Asked Questions (FAQ)

USA GADGET MART

Website: https://www.usagadgetmart.com
Address: 100 W Broadway Suite 100, Glendale, CA 91210 USA
Email: usagadgetmart@gmail.com
Phone: +1 (323) 488-8188

1. What products does USA GADGET MART sell?

USA GADGET MART offers a curated selection of innovative and practical gadgets, including smart home products, consumer electronics, tech accessories, and everyday lifestyle gadgets. All products are selected for quality, functionality, and reliability.

2. How do I place an order?

Placing an order is simple:

  • Visit usagadgetmart.com

  • Browse and select your product

  • Add it to your cart

  • Proceed to checkout

  • Enter your shipping and payment details

  • Confirm your order

You will receive an order confirmation email after checkout.

3. What payment methods do you accept?

Accepted Payment Methods

We ensure a secure shopping experience by offering a variety of trusted payment options. We currently accept:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover.

  • Digital Wallets: Apple Pay, Google Pay, Amazon Pay, Shop Pay.

  • Shopify Payments: All transactions are securely processed and encrypted through Shopify’s secure platform.

Important Notes:

  • For your security, the billing name and address must match the credit card used for payment.

  • We do not accept cash on delivery (COD), personal checks, money orders, or direct bank transfers.

4. Do you offer free shipping?

Yes. We offer FREE shipping on all orders within the United States.
There are no shipping, handling, or hidden fees.

5. Where do you ship?

We currently ship within the United States only.
International shipping is not available at this time.

6. How long does shipping take?

Processing & Delivery Time

  • Order Cut-off Time: 6:00 PM (Pacific Time, US) — Monday to Friday

  • Handling Time: 1–3 Business days (Monday–Friday).

  • Transit Time: 2–4 Business days (Monday–Friday).

  • Total Estimated Delivery Time: 3–7 Business days.

Delivery times may vary due to customer location, weather conditions, holidays, or carrier-related delays.

7. Which shipping carriers do you use?

 We use reliable, trackable shipping services such as:

  • USPS

  • FedEx

  • DHL 

  • Other trusted U.S.-based logistics partners

All shipments include a valid tracking number.

8. Can I track my order?

Yes. Once your order ships, you will receive an email with tracking details.
Tracking information may take 24–48 hours to update.

9. What is your return and refund policy?

We offer a 30-day return and refund policy from the date of delivery.
Items must be unused and in original condition.
Please refer to our Return & Refund Policy page for full details.

  • Return Shipping & Fees

    • Return Shipping Cost: FREE. We do not charge customers for return shipping on eligible returns.

    • Restocking Fee: No Restocking Fee. We do not charge any fees for processing your return.

10. Do you offer exchanges?

Yes. We offer exchanges for items that arrive defective, damaged, or incorrect.
Please contact us within 72 hours of delivery.

11. What if I enter an incorrect shipping address?

Please ensure your address is accurate at checkout.
USA GADGET MART is not responsible for delays or delivery issues caused by incorrect or incomplete addresses.

12. How can I contact customer support?

📧 Email: usagadgetmart@gmail.com
📞 Phone: +1 (323) 488-8188
📍 Address: 100 W Broadway Suite 100, Glendale, CA 91210 USA

Support Hours:
Monday–Friday: 9:00 AM – 6:00 PM (PST)
Weekend support is available via email.

13. Is my payment information secure?

Yes. We use SSL encryption and trusted payment gateways.
We do not store full credit card information on our servers.

14. Why shop with USA GADGET MART?

  • Transparent business information

  • Secure payment methods

  • Free U.S. shipping

  • Clear return and refund policies

  • Dedicated customer support

USA GADGET MART is committed to providing a safe and reliable shopping experience.